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Terms and Conditions

Please read through these Terms and Conditions and if there is anything you are unsure of anything don’t hesitate to contact us at [email protected]


We currently accept PayPal payments. PayPal is fast, secure and efficient and allows people who have PayPal accounts or a credit card to transfer money easily to us.
Goods remain the property of SALTechips until paid. Ownership does not pass until full payment received.


SALTechips delivers orders to over 190 countries across the world. We ship orders using several carriers, including domestic post.
To offer a high quality service, all orders will be sent out with a registered/tracked/signature on delivery service.
Orders shipping to an address outside of the United Kingdom or Australia may incur additional charges in the form of import duties, taxes, or other fees. These charges are your responsibility. Should you refuse payment of these charges, the package may be destroyed or returned to us at your expense. Please be aware of the rules for your country and plan accordingly.
We will not mark the package as a gift or incorrectly state the value on customs documents.

Warranty Information

All goods we sell are new, factory fresh and tested by their manufacturers. We also perform in-house tests on several components as part of our quality assurance programme.
In the rare occasion that an item fails, we will do our very best to replace it as long as the below conditions for return are met.
Please check your order as soon as you receive it. Any goods to be replaced must be returned within 1 month after receipt.


All goods are checked before they are sent out. In the unlikely event that goods are faulty, they must be returned to SALTechips at the customer’s expense. All returns must be authorized by an RMA Number. Email [email protected] for authorization number before shipping back any merchandise. Please include your contact information in your email request.
Returns of incorrectly ordered items are allowed subject to a 10% restocking fee.
Returned merchandise will be accepted only if:

  • All returned merchandise must be in its original condition. Returns on damaged, scratched, programmed, burnt, or otherwise ‘tampered with’ merchandise will not be accepted.
  • All returns must include all the accessories which come with the item.
  • With your return, enclose this original receipt or a copy of it. Also include a brief letter of explanation of why the merchandise is being returned and state your request for either a refund or an exchange.
  • Include the RMA authorization number on this letter, and on the outside of the shipping box.
  • Please note : It is your responsibility to ensure that returned goods reach us. Please use a trackable or insured form of shipping. If we do not receive your package we will not be held liable.
  • Shipping and handling charges are not refundable. We are not responsible for any shipping charges of merchandise being returned to us or returning working items to you.

Legal Stuff

Access to and use of this website and the products and search services available through this website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using this Service, you are agreeing to all of these terms, conditions and notices, without modification. Furthermore, you acknowledge that the Terms of Service may be updated by us without prior notification. Links to third party websites on this website are provided solely for your convenience. If you use these links, you leave this website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this website, you do so entirely at your own risk.


If you would like to link to this website, you may only do so on the basis that you link to, but do not replicate, the home page of this website, and subject to the following conditions:

(a) you do not create a frame or any other browser or border environment around this website;
(b) you do not in any way imply that we are endorsing any products or services other than our own;
(c) you do not misrepresent your relationship with us nor present any other false information about us;
(d) you do not otherwise use any SALTechips trade marks displayed on this website without our express written permission;
(e) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.

We expressly reserve the right to revoke the right to link to our website and can take any action we deem appropriate.

Disclaimer of warranties

While we endeavour to ensure that the information on this website is correct, we do not warrant the accuracy and completeness of the material on this website. We may make changes to the material on this website, or to the products and prices described in it, at any time without notice. The material on this website may be out of date, and we make no commitment to update such material. The material on this website is provided ‘as is’ without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this website.

Disclaimer of liability

We, any other party (whether or not involved in creating, producing, maintaining or delivering this website), partners and stakeholders, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence, contract or otherwise) in connection with this website in any way or in connection with the use, inability to use or the results of use of this website, any websites linked to this website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this website or your downloading of any material from this website or any websites linked to this website. Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence; (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law. If your use of material on this website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof. You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this website, or the use by any other person using your registration details.


You agree to indemnify, defend and hold harmless SALTechips and its members from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from, without limitation, your use of the SALTechips services, your breach of the Terms of Service, your infringement of any intellectual property right or any other right of any person or entity, or your breach of any duty of confidence or privacy, or any defamatory statements made by you in any form.
It is prohibited to access the website from territories where its contents are illegal or unlawful. If you access this website from locations outside the United Kingdom or Australia, you do so at your own risk and you are responsible for compliance with local laws.

Terms and Conditions updated on 20/05/2013